Member Handbook_062526

Confidentiality The confidentiality of records maintained by CODAC is protected by Federal laws and regulations called the Health Insurance Portability and Accountability Act (HIPAA). At your first appointment at CODAC, you will review the HIPAA Notice of Privacy Practices. You can ask for a copy of your records at any time. Generally, CODAC may not tell a person outside of CODAC that an individual is a member/ client of CODAC or disclose any information identifying a person as a member of CODAC. These are some, but not all, of the exceptions: The member/client gives permission in writing. The disclosure is allowed by a court order. The disclosure is made to medical personnel in a medical emergency or to qualified personnel for research, audit, or program evaluation. When disclosure is made to qualified personnel for research, audit, or program evaluation, as permitted by law. Violations of federal confidentiality laws may result in civil or criminal penalties. Suspected violations may be reported to the appropriate authorities in accordance with federal regulations. If you have any questions or concerns about confidentiality, please contact CODAC’s HIPAA Privacy Officer, Nancy Bibby-Grzywacz, at 520-202-1768. CODAC does not discriminate based on race, color, national origin, religion, sex, gender identity, sexual orientation, age or disability. If you feel like you have been discriminated against, call the Solution Zone at 520-343-2225. Professional Boundaries CODAC staff are required to maintain professional boundaries with members to protect your safety and well-being. Staff will not: Have romantic, dating, or sexual relationships with current or former members. Have relationships with family members or other people close to you if it could affect your care or create a conflict of interest. Provide services to someone with whom they have or have had a previous personal relationship. Give rides in their personal vehicles. Provide loans, childcare, or a place to stay in their homes. Borrow money from you or your family. Code of Conduct All of our staff must abide by a Code of Conduct. The Code of Conduct defines and guides the services we provide and the manner in which services are provided. CODAC’s Code of Conduct is available for you to read in the lobby of all our sites.

Enter into business arrangements with you or your family. Promote their personal religious, political, or cultural beliefs.

Staff are responsible for maintaining clear, respectful, and culturally sensitive boundaries at all times.

13