Member Handbook_062526

Contact Us

Phone: 520-327-4505

www.CODAC.org Fax: 520-202-1889

CODAC at 380 380 E Ft. Lowell Rd., Tucson, AZ 85705 24/7 Phone: 520-202-1786 Bus Lines: 34, 6 and 19

Regular Business Hours Monday — Friday 8:00am — 5:00pm (Note: CODAC at 380 is open 24/7, including holidays & weekends)

Administrative Offices 4585 E. Speedway Blvd., Tucson, AZ 85712

After-Hours Support CODAC Safety Zone: 520-202-1950 Community-Wide Crisis Line: 520-622-6000 / 800-796-6762

Medical Records Requests Phone: 520-202-1777 | Fax: 520-202-1703 A Medical Records Request Form is available at www.CODAC.org/contact-us.

CODAC at Cobblestone Court 1075 E. Ft. Lowell Rd., Tucson, AZ 85719 Phone: 520-327-4505 Bus Lines: 34 and 6

Genoa Pharmacies

At Cobblestone Court Phone: 520-257-1539 Fax: 520-887-3001 At Speedway Phone: 520-917-0129 Fax: 520-413-4507

Solution Zone for Complaints/Concerns Phone: 520-343-2225

CODAC at Country Club 1600 N. Country Club Rd. Tucson, AZ 85716 SACASA: 520-327-1171 Trauma Recovery Center: 520-202-1761 Bus Lines: 17, 4 and 5

Table of Contents Welcome & Treatment Philosophy ....................................... Services & Treatment Programs ........................................... What to Expect at CODAC ......................................................... Prescription Medication & Pharmacy Information ...... Medical Records Requests ........................................................ Support After Business Hours / During Crisis ................ Member Responsibilities ............................................................ Patient Rights ................................................................................... Code of Conduct ............................................................................. Policies .................................................................................................. Fees & Financial Obligations ..................................................... Quality Care, Providing Feedback, Outcomes ................ Resources ........................................................................................... 1-2 3-4 5-8 8-9 9 10 11 11-13 13 14-15 15 16 17

CODAC at Speedway 4585 E. Speedway Blvd., Building 2 Tucson, AZ 85712 Phone: 520-327-4505 Bus Lines: 4 and 1