CODAC Management Manual

TABLE OF CONTENTS Welcome to CODAC’s Management Team .......................................................................................................................3 CODAC Mission, Vision and Values ...................................................................................................................................4 CODAC’s Integrated HEALTH & WELLNESS Philosophy .................................................................................................4 Management Philosophy ....................................................................................................................................................5 Purpose of Management Resource Guide ........................................................................................................................5 How to be Effective in your Role as a Supervisor ............................................................................................................6 Introduction to Executive Leadership ............................................................................................................................. 18 Time Management ............................................................................................................................................................ 22 Leading Hybrid Teams ...................................................................................................................................................... 23 Compassion Fatigue ......................................................................................................................................................... 26 Eight Dimensions of Wellness (Self Care) ...................................................................................................................... 28 COMPLIANCE ................................................................................................................................................................... 31 CARF Accreditation and other Regulatory Agencies ................................................................................................ 31 Arizona Department of Health Licensing ................................................................................................................... 32 Funders ........................................................................................................................................................................... 32 CODAC Plans ................................................................................................................................................................. 33 Meetings & Committees .............................................................................................................................................. 34 Data Validation .............................................................................................................................................................. 36 Corporate Compliance plan ......................................................................................................................................... 37 Employee Training and Skill Development Requirements ....................................................................................... 37 Policies and Procedures ............................................................................................................................................... 39 Ethics, Law and Code of Conduct ................................................................................................................................ 39 P-Card (Corporate Credit Card) ................................................................................................................................... 40 Supervisor Safety Procedures ...................................................................................................................................... 41 How to Facilitate a Meeting ......................................................................................................................................... 41 Competency Checklist(s) .............................................................................................................................................. 42 CLINICAL ........................................................................................................................................................................... 43 Metrics ............................................................................................................................................................................ 43 Managing Caseloads .................................................................................................................................................... 44 NIRP Documentation (Format) .................................................................................................................................... 45 Group Facilitation .......................................................................................................................................................... 46 Understanding Insurance – Member Benefits ........................................................................................................... 48 NextGen for Supervisors .............................................................................................................................................. 50

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