CODAC Management Manual

WELCOME TO CODAC’S MANAGEMENT TEAM We are excited you are joining CODAC’s management team, and we look forward to working with you. We know that, with your skills and experience, you are a great asset to CODAC. As someone who has been a manager and also someone who has been managed, I can tell you firsthand that “Management is not simple.” There is no magic formula, however, there are some guideposts that can assist you in being the great Manager that you want to become. The following are just a sample of the skills and traits that you should consider in your Leadership Development.

Adapted from 12 Leadership Qualities to Look for When Hiring a Manager , by Andrew Sumitani (https://www.tinypulse.com/blog/leadership-qualities-when-hiring-a-manager).

Communication! – Be aware of how you communicate or how you don’t communicate. There are ramifications on not only how engaged your employees are, but also on how they are perceived by others on the team. It’s one thing for managers to know what needs to get done. It’s entirely different for them to clearly communicate priorities to each member of their team – all whom listen, learn and implement in different ways. Honesty – When a team stops believing their leader is telling the truth, things can start to fall apart. Openness and transparency is critical and leading by this example can inspire their staff to be similarly truthful. Confidence – Managers should be confident that the decisions they are making are the right ones. And, when the situation allows, the decisions have been well thought out. Hand in hand with Confidence is: Decisiveness – In addition to decisions that a manager may see as routine, all managers will have to make tough choices. At times, managers will need to act swiftly. Strong and confident leaders are able to make difficult decisions quickly after doing their due diligence and assessing all their options. It has been said that almost any decision is better than no decision at all! So as a manager, you feel confident and show that you can be decisive , however it’s also okay to: Admit what you don’t know – Managers do not need to think they need to know everything. You simply can’t know everything and it’s both misleading and ill served to portray that you do know it all. The potential downfall is giving out misinformation. Our staff may find it refreshing to know you need to look into something and get back to them. The important thing is to GET BACK TO THEM! Empathy – Managers need to be understanding. Managers must listen to their staff and understand where they are coming from, respect contrary opinions and be open. Responsibility, Mentorship, Professional Development – Great managers understand they’re responsible for the performance of their team and therefore responsible to assist individual staff to be as successful as they can be and develop professionally. Managers who are invested in their staff and committed to helping them grow professionally will have the best opportunity to keep their staff engaged. Optimism – Everyone can struggle at work from time to time. It’s easy, at times, to get frustrated at work. When managers openly express their disgust or disappointment about something when everyone else is struggling, it can bring the team down even more. Great managers understand this which is why they try their best to remain optimistic and positive at all times! Certainly, the above information is only a sampling of the skills and traits of an effective manager and leader. We appreciate you joining our Team and look forward to every opportunity for you and your teams to be successful Dennis Regnier, President/CEO

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